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LIVE CRM AUDIENCES

Dynamic Audiences That Update Themselves

A static list is a snapshot of who someone was. A Dynamic Audience is a rule that finds who they are right now.

WHAT IT ISA Dynamic Audience is a saved rule set over your CRM, for example leads in the Proposal stage, labeled Solar, within 25 miles of Tampa, who opened last month's email. Upward recalculates it each time you send, so people who qualify are in and people who no longer qualify drop out. Opt-outs and excluded emails are always removed.

Rules you can read

Audiences are a tree of groups. Each group is ALL, ANY or NONE of its conditions, and groups nest. The result reads back in plain English before you save.

  • Choose lead, contact, company or team member records
  • Searchable pick-lists for stages, labels and campaigns
  • Domain, date and number values are validated as you type

Fields that matter to selling

Filter on pipeline stage, deal value, lead source, status, labels, referred by, industry, title, company, email domain, phone on file, and dates added or updated.

  • People: record type, name, company, industry, title
  • Deals: lead stage, status, deal value
  • Contact info: has phone, email domain
  • Dates: added or last updated

Location and radius

Pick country, state or city, or choose Within X miles of a ZIP, postal code or city to reach people near an event, office or territory. Lookups are cached to respect map service limits.

  • City, region and country lists from your own data
  • Distance from an address
  • Best for open houses, local events and field teams

Engagement as a rule

Target people who opened or clicked any or chosen campaigns, received but did not open, booked a meeting, or have an upcoming meeting.

  • Opened, clicked, or received but did not open
  • Optionally match part of a link
  • Booked any or chosen meeting types

Ask Vutesa to build it

Describe who you want in plain language. Vutesa proposes a rule tree and shows a preview. Nothing is saved or sent until you press Apply, and model output is checked against the allowed fields first.

  • Paid eligibility checked on every call
  • Preview count before you apply
  • Edit the proposal like any other audience

Used everywhere it matters

The same audience powers campaigns and Journeys. Counts beyond 100,000 show as at least, so large teams still get a fast answer.

  • Campaign audiences
  • Journey entry rules and branches
  • Team members each build from their own records

How it works

Choose the records

Leads, contacts, companies or team members.

Add conditions

Group with ALL, ANY or NONE and read the summary.

Preview

See who matches before you save.

Use it

Attach it to a campaign or a Journey.

What's included

Nested rule groups

ALL, ANY and NONE, as deep as you need.

Pipeline-aware

Stage, status and deal value.

Radius

Within X miles of a ZIP, postal code or city.

Engagement

Opened, clicked, ignored, booked, upcoming meeting.

Opt-out safe

Opt-outs and excluded emails are always removed.

Vutesa-assisted

Plain-language builder that you approve.

How Upward is different

Every touchpoint feeds one CRM: a booking, a form, a tracked link, a video view, a review, an event registration or a chat adds to the same person's timeline.
Rules read live CRM data, so there is nothing to export or re-import
White-glove onboarding, support and training are included at no charge, so your team is set up properly instead of left with a manual.

Frequently asked questions

What is the difference between a Dynamic Audience and a static list?

A static list is fixed when you create it. A Dynamic Audience recalculates from live CRM data at send time.

Do I need to re-import contacts before each campaign?

No. Audiences read your CRM directly.

Can I target contacts near an event?

Yes. The radius rule selects people within a distance of any address.

Are unsubscribed people ever included?

No. Opted-out people and excluded emails are removed on the server every time.

Can team members share audiences?

Each member builds from their own CRM records inside the company system.

Related

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