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TRUST

Status

How to find out whether something is wrong, and how we tell you.

WHAT IT ISUpward does not publish a live public status dashboard on this page. If something is wrong, reach support inside your account, call +1 (877) 9UPWARD, or ask Vutesa. Account owners are contacted directly about incidents that affect them, and calendar and mailbox connections show their own sync status inside the app.

Check inside the app

Connections show their own health: calendar sync, mailbox sync, domain connection progress and SMS number status.

  • Integrations tab
  • Domain status: Verifying or Connected
  • SMS number status including payment overdue

Reach a person

Phone and mail are on the Contact page, and support is available from inside your account.

  • Phone +1 (877) 9UPWARD
  • P.O. Box 894, Cape Coral, FL 33991-9990
  • Support in your account

What to send us

A short description, the approximate time, and a screenshot with private details hidden. Never send passwords or codes.

  • Time it happened
  • What you expected
  • Screenshot without private data

Frequently asked questions

Is there a status page?

Not a public live dashboard here. Contact support for current information.

How will I hear about an incident?

Affected account owners are contacted directly.

Can Vutesa help?

Yes, for how-to and technical questions, around the clock.

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