VutesaAlways on for how-to
How-to help does not run out. After the first 3 free days, personal actions need a paid plan, but setup and troubleshooting help stays.
When a person is needed
If an answer is not enough, Vutesa creates a support ticket with the context, and you can ask her where it stands.
How it works
Ask a question
How do I connect, set up or fix something.
Get the steps
From the guides and knowledge base.
Escalate if needed
A ticket with the context.
Check status
Ask for your open tickets.
What's included
Module help
Guides for each part of Upward.
Knowledge search
Company articles.
Tickets
Create and list.
Billing questions
Plan, invoices and feature status.
Frequently asked questions
Can Vutesa see my invoices?
She can read your billing information and invoices so she can answer plan questions. She cannot change your plan.
Is support limited on Free?
How-to support is not. Personal actions are, after the first 3 days.
Can I reach a human?
Yes. Vutesa creates a support ticket on your behalf.
Is Vutesa included on the Free plan?
Free members get the full assistant for the first 3 days after they join. After that Vutesa stays available for technical and how-to questions about using Upward, but personal actions such as reading your CRM or booking meetings need a paid plan. Paid plans keep the full assistant.
Can I use these tools from another AI app?
Yes. Upward publishes an MCP endpoint that signed-in members can connect an MCP-capable AI app to. It uses the same tools Vutesa uses, with the same plan limits, and every call is logged for admins.
Related
Vutesa AI
Vutesa works inside the tools you already use. Ask her about a lead, a meeting or a video, and she answers from your own data. Ask her to do something, and she prepares it for you to confirm.
AI Business Assistant
One assistant that knows your CRM, calendar, videos and MySites, takes real actions and asks before it does anything that matters.
CRM
A CRM that fills itself from every touchpoint. Leads, contacts and companies, a pipeline you can shape, and one timeline per person.
Pricing
Plans for members and companies.
Have a question about AI Support?
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